Customer Reviews

“Mr. Patty came out to check my furnace and spent time explaining things and checking furnace. He gave me ideas on what could be the problem and we were able to fix what was poisoning me and my dogs. Everyone needs a CO2 detector and a carbon monoxide detector. Thank you”

“Richard from Agape heating and Cooling was great. I had him install a new furnace and AC in the home I just built and I could not be more pleased! Will use again.”

“Very nice, honest and on time. You couldn't ask for anything better.”

“They repaired my hot water heater on a Saturday afternoon. Even with higher weekend rates, they were more affordable than anyone else I called. Repaired quickly and checked out other things while they were here. I'd recommend them!”

“Richard is an outstanding technician and professional. Fair, told me what was needed as soon as discovered, understanding work. Thorough to ensure my HVAC would be safe and running for a long time. Highly recommend. Brian Shearer”

“Richard was responsive when our heater went out during a winter weather advisory. Other companies we called couldn’t come out for hours! He was professional, courteous, and priced affordably. So glad we used Agape heating and cooling!”

“Richard was great! I highly recommend this local family company.😊”

“I would give more stars if I could!! Very quick, honest and knowledgeable. Will definitely work with again!!”

“Edward was so wonderful! Richard was so nice too! Easy to get ahold of. They are very good and affordable. When you call you talk to a person! They helped us so much and we are so thankful. This is an honest and trustworthy company. We will use them from now on!”

“Had a great experience. He was efficent and upfront about everything. Very professional and courteous. Will definitely use them again.”

“He did a great job of finding the issue with my furnace and fixing it right up. I called him on a Monday morning on a holiday and he still made it out to repair my issue. Thank you again for the fantastic work.”

“Second time useing this contractor. First time was on an install and he gave a great price and provided a good clean job. Even the inspector commented about how good his install was. Second time was a service call on a different house. He came out within an hour of my initial call and got my heat back up and running in no time. This is one of the honest ones who isn't out to gouge you on your bill. This is now MY "go to guy."”

“The heat had been on for several days, but it wasn’t heating our house. After deciding to go with Agape, Richard was kind enough to work with our availability to be home. After only seconds he discovered the issue was simply the flip of a switch. He shared some knowledge about other things with us as well. Despite having to use his time to help us with such a simple fix he did not charge us for the call. We were so stunned. It’s nice to know that there are still companies who actually want to help people and not just take their money. We are so grateful for the services, knowledge, punctuality, time, and help we received from Richard with Agape Heating and Cooling!! We will be calling again when we run into anything with our heating and air!”

“Our a/c went out last night and Richard from Agape was here first thing this morning, drove across town to get the part we needed, and our a/c was working again right away!”

“Agape heating and cooling installed a new HVAC system for us. They do excellent work and prices are reasonable. Highly recommended!”

“He installed my new heat pump and furnace very quickly and the work was second to none he also installed an attic fan”

“Called Richard and he was very helpful. He took the time to help me diagnosed the ac issues but I still couldn’t figured. So, I asked for a service called and he was able to arrived 20 minutes this was around 7:30 pm. It turn out to be a simple fixed and so he didn’t charged me for the service fee. He definitely earned my service.”

“Edward was very professional and did a great job. I would recommend Agape in the future”

“Very professional! He was on time with the time frame given and worked diligently until the job was done. Things were explained to me when needed. Would definitely recommend!”

“Richard was very prompt and efficient in replacing our Freon leaking Coil in the air handler. He is very knowledgeable and we look forward to having him back to service our unit and HVAC equipment. When most companies just wanted to replace our system Richard took the time to look at it and replace only the broken parts. We Highly recommend him.”

“Their ability to service you on time and get the job done is excellent. I have been blessed to use their services for personal property owned and rented and I have clients I referred to them regularly and they are always happy with their work. Thanks, Teresa Hall”

“Prompt, Professional, and Got the Job Done Quickly!”

“I have used Agape Heating & Cooling services for several years. They have always been prompt and professional. I appreciated that they explained the reason for each process and the cost.”

“This guys good to go . Like most people i shopped around. I meet a few shady individuals showing up drunk late and more concerned with what was in my home then the a.c unit. Not this guy . He was on time on point and in uniform. Hes the kind of guy you invite back lol. I mean i did.He quickly accesses the issue and gives you a no b.s quote. We had to replace the a.c system and duct work( we knew this ahead of time) . One week later ( as schesched) He arrives on time on point and was on it . His work is top notch. He didn't sell me something i didn't need and gave me a very good price for his quality of work. I dont know him from adam lol. I was told by a friend to look him up so i did and glad i did . Still cant say enough . A week later the brand new unit just installed had a Manf defect causing some issues . This guy shows up at 9:00pm to get me fixed and keep the family cool.”

“They installed the equipment a couple years ago and came back today for some maintenance. Always on time, professional and get things done.”

“Called Richard at 7:40a and he was able to come by same day to help get us taken care of in less than 30 minutes. Replaced our capacitor and helped explain the issue. The outside temp that day was up to 93 so getting it handled quickly and painlessly was a huge priority for us. Call Agape for to the point service and reasonable rates. They take card, cash or check. Will use again. Thanks Richard! Kelly family in SE Springfield”

“Agape should be proud to have Richard on their team because he was the best repairman we’ve had in a long time! This five star review is for his hard work and great customer service.”

“Agape Heating and Cooling is top notch. He help install my Smart Thermostat over a video call to Saint Louis MO.”

“Quick to arrive and he did a excellent job. Thanks for your service.”

“Very knowledgable and takes care of any situation.”

“Been using them for several years and have never been disappointed. Great services and honest!”

“Richard and Andrew are the best! Quick, efficient, reliable and honest. Really appreciate them and would recommend this business to anyone.”

“They got me in immediately and were extremely professional. Will continue to use Agape for all my HVAC needs!”

“You know that friend that you wish you had, the HVAC Friend, that you knew would Show up for you educated and not gouge you because they can… Well that’s this business. Thank you Richard.”

“Agape goes above and beyond every time and I will continue to be a loyal customer proudly supporting a locally owned and operated company. Ditch those name brand companies and call Agape”

“Has always done a great job, shows up at the appointed time, very professional and knowledgeable”

“Awesome man! He is not scared to help anyone with issues. And does wonderful work!!! The only one I will ever call for my hvac! Definitely the one anyone needs to call for outstanding work!!!”

“Came on a Saturday afternoon! Fixed problem fast.”

“Richard did an awesome job of replacing heat pump and ac unit! Thank you Richard!”

“Prompt and knowledgeable staff.”

“Both of my air condition was not function properly. I called Agape as I have used them before. Richard was able to come the same day and fixed the issue on one of my air condition unit. The second unit he was able to research and saved us lots of money as the unit still had some warranty from the previous owners of the house. You can always count on Agape to do an exceptional job and good value.”

“I called late on a Friday and someone was sent out right away. Richard fixed my air system super quick. Will definitely recommend this company!!”

“This guy is fantastic. My kids had a heating issue at 7:00 PM with a projected low of 16°. When I called him, instead of scheduling an appointment, he first told me a few things to check. One of the items was the problem and was something I could easily fix. Many places would have made me wait and pay a service charge. I definitely would recommend.”

“Very good service and fixed my a/c fast I will definitely use again”

“There when he says, gets the job done. Very reasonable on price!”

“The service rep found and fixed the heater problem quickly. He was very knowledgeable and friendly.”

“I used Agape for the second time for a reason and that reason is because they do a great job. Great communication and follow through.”

“I have used them a couple of times, and they are always quick and professional. They do not try to take advantage of you by charging you for things you don't need. My wife and I use them as well as my adult children. Have never had a bad experience.”

“Richard Patty was awesome. Knowledgeable and efficient.”

“Richard showed up exactly on time and got right to work. He was able to diagnose the issue very quickly and had the items needed to do the repair out in the truck. Very competent and quick, everything was completed in less than 30 minutes.”

“Turns out the compressor on my 7 year old system was bad. They confirmed the warranty, ordered and replaced the compressor.”

“very professional, friendly, knows what he is doing and does not try to sell you something that you don't need, but checks everything out.”

“Installed heating and air system excellent job. Very professional. On time and done in a timely manner. Richard was very knowledgeable and informative to help us make the right decision.”

“6-30-2023 once again, Agape Heating & Cooling managed to come over the same day I called. It was nearly 100° and Adam was courteous, helpful, and efficient.”

“Very responsive and takes care of business. No wasted time. I have used Agape for over 6 years for all my home HVAC issues. Richard is a honest man that knows is stuff. A lot of trust.”

“After bad service and recommendations from other heating and cooling business's. The Agape service technician in 15 minutes had the unit up and running. The others give all kinds of excuses the system needed replaced.”

“Great first impression! Got a unreasonably high quote from another company so I called Agape and they came out and said the previous company was incorrect in their diagnosis of the problem and saved me over $1000 in repairs. Coming back this coming Monday to finalize the repair. Would recommend to anyone!”

“On time and very knowledgeable”

“Agape is an excellent company. This is our second year with them and although they are busy they are reliable and cost effective! I would recommend this company!”

“Eddie was extremely courteous, and kept me informed throughout the call about what he was doing. The rates were reasonable, as well.”

“They had availability and came out same day. Very affordable, and the technician was very clear on what was wrong with our HVAC. Didn’t cost us an arm and a leg at $75 for business hours.”

“This company is Super Amazing My family and I have been super blessed not once but twice from this wonderful business. We had non refundable reservations out of town for our Anniversary when I called for help the gentleman said im truly sorry we can not be there until the evening by the end of the call he sent someone out right away and we made our reservations!!! Thank you Soooo Much Agape!!! You are always on time and smart about your job!! God bless Y'ALL”

“Took the time to diagnose and explain what was done to repair our heat pump system.”

“I had to replace my unit and out of the four places that gave me a bid, agape was by far the best on their prices and their work was excellent. They were able to come out within a couple weeks and got this thing installed pronto. These guys know what they are doing.”

“Richard Patty. Knowledgeable, professional, efficient. Thanks for the help Richard and Agape. Would hire again..”

“They came out quickly on a holiday weekend and got our store AC back up and running in no time. Definitely recommend.”

“Richard is always professional and on time. He does a wonderful job of cleaning my mini split.”

“Prompt and identified the problem quickly.”

“The AC tech that showed up for our late in the season Spring/Summer maintenance call, was great. He handled my little Monday morning work stress attitude, in addition to me getting very little sleep the night before due to the horrible storm that blew through, like a champ!! He did a very thorough maintenance, which is greatly appreciated. He probably performed one of the best seasonal maintenance calls to date. I didn't get his name but he deserves kudos, especially considering the heat, my attitude, avd he put up our garden hose that my husband left out overnight. :) Thank you again for a job well done on a not so great Monday morning. 😀👍”

“Absolutely the best service you can get. I highly recommend.”

“Fastest service experience I’ve ever had. I called, they were here, and the problem resolved in less than 45 mins!”

“Richard saved us this weekend. He was quick to diagnose the problem and worked with my schedule to get us taken care of the next day. (Had to get parts) My house went from 89 to 72 in no time.”

“He was on time, courteous, and efficient. I signed up for the yearly maintenance. It's a great deal.”

“Technician was very professional and helpful. Would definitely continue using their service!”

“I called very early on a Saturday when our A/C died. My call was returned fairly quickly and Richard was at our house by 11:30 that morning! We were hoping to get through the summer before needing to replace our A/C unit, but it made more sense to go ahead and replace rather than put a band-aid on it for a few more months. Richard gave us a quote for a new system and was at our house 4 days later to install it. I'm super thankful they were not only able to come by so quickly on a Saturday, but get us a unit at a good price. We will definitely be using them again (but hopefully won't need it too soon haha)!”

“He was very prompt, professional and did a great job! We would highly recommend.”

“My honest opinion - Richard was great! Walked me through what he was doing. He knew I didn't know anything about the heating system and he was still honest. I don't know how much other hvac companies could have charged me for the same job. Other than that, they were great. Would definitely recommend them.”

“The lightning blew my HVAC system out and I got a live person when I called. They scheduled me immediately and Richard was quick to come to my house and repair it. Definitely reliable and good service.”

“Quick service call response, little later than they originally estimated. Friendly tech, quick to find our issue and had the parts to complete the repair.”

“Great job!”

“After some issues with our new system, we recieved maintenance and repair service in a punctual timeframe! Thank you!”

“The Service Man that came out was very knowledgeable with the repair. Gave my husband some tips as well. We will ALWAYS use Agape Heating & Cooling. I've recommended them to neighbors, family members & friends. They truly are a Caring company. Thank you for what you do.”

“Amazing guy and great work! Would definitely recommend to anybody I know!”

“Great experience! The company sent someone out same-day, and Richard was able to solve our problem very quickly. We are very grateful!”

“Tucker was amazing! Excellent diagnosis and excellent repair. I am very satisfied. The fact that you got here so early on a very hot day was practically a miracle. My sincere thanks!”

“Had an issue with an exhaust pipe from the original installation over three years ago and after it was found they came right out and corrected the problem. They stand behind their work.”

“My AC the night before wasn't cooling. My wife was flying home the next day to a hot house. I called over 10 HVAC companies and they were days or weeks out to look at it. Agape saved the day. Worked me in after hours and fixed the problem quickly. Thank you Agape. Highly recommended.”

“Richard was fantastic and was able to resolve my issue quickly and at a very reasonable price. Even on New Year's Day! Highly recommend!”

“We are always pleased with your company because of the quality of service. I'm more appreciative of your company honesty. I always recommend your company to others and they are pleased with the service. Thank you for your honesty and great service. Thanks”

“Knowledge representative fixed my issue quickly! Professional and on time service.”

“We just had our ac cap replaced & condenser cleaned. We are repeat customers of this quality & reliable company. They came out on Labor Day weekend right after we called. Thank you Richard for taking care of us!”

“Responded same day, very professional and quick. Our house was back to cool in no time.”

“My HVAC was installed and is serviced by this company for 7 years. Always find and handle any issues professionally.”

“Good people trust them and recommend them”

“We had a new heating and air unit installed this last Saturday. Mr. Patty arrived at the house at the time we had scheduled. He immediately started his job and was great to explain to us what he was going to do. We would highly recommend Agape Heating & Cooling to help out in your time of need. He was very pleasant and happy to help in any way he could. He took pride in his work and completed his job successfully. Thank you so much for your Help Mr. Patty.”

“Richard went straight to work and immediately took care of the issues we needed addressed. Richard also gave us advice on how to set up our unit for better long-term performance. Great service!”

“Excellent”